9 general skills or competencies (Job family competencies) for Traffic Supervisor
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains basic management and budgeting principles and techniques.
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Level 2 Behaviors
(Light Experience)
Enters daily activities into the database and operations management information systems.
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Level 3 Behaviors
(Moderate Experience)
Monitors expenses and budgeting to help our organization optimize costs and benefits.
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Level 4 Behaviors
(Extensive Experience)
Manages the identification of gaps in performance to improve operations management strategies.
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Level 5 Behaviors
(Mastery)
Develops policies and best practices in supervising production processes and service delivery.
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Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Discusses different types of hazards and risks in a work environment.
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Level 2 Behaviors
(Light Experience)
Follows safety protocols to ensure work complies with regulatory guidelines and requirements.
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Level 3 Behaviors
(Moderate Experience)
Performs hazard assessments to identify and prevent harm at the workplace and to employees.
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Level 4 Behaviors
(Extensive Experience)
Evaluates safety programs, policies, and procedures to ensure compliance with regulatory standards.
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Level 5 Behaviors
(Mastery)
Generates innovative strategies and techniques to streamline our current hazard identification processes.
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8 soft skills or competencies (core competencies) for Traffic Supervisor
Skill definition-Aligning business processes with customers’ goals and expectations.
Level 1 Behaviors
(General Familiarity)
Explains the importance of showing clients that their perspectives are valued.
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Level 2 Behaviors
(Light Experience)
Responds to customers and addresses their needs in real-time.
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Level 3 Behaviors
(Moderate Experience)
Looks for ways to add value beyond clients' immediate requests.
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Level 4 Behaviors
(Extensive Experience)
Develops guidelines for dealing with customer issues.
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Level 5 Behaviors
(Mastery)
Develops and improves products and services to meet customer needs.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
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Level 2 Behaviors
(Light Experience)
Discusses the positive and negative outcomes of planning and organization in the workplace.
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Level 3 Behaviors
(Moderate Experience)
Helps set up new practices to anticipate and address the needs of planning and organization initiatives.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the adoption of advanced tools to streamline the process of planning and organization.
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Level 5 Behaviors
(Mastery)
Develops best practices in planning and organizing activities to improve organizational efficiency.
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Summary of Traffic Supervisor skills and competencies
There are 0 hard skills for Traffic Supervisor.
9 general skills for Traffic Supervisor, Operations Management, Safety Management, Delivery Management, etc.
8 soft skills for Traffic Supervisor, Customer Focus, Planning and Organizing, Leadership, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Traffic Supervisor, he or she needs to be proficient in Customer Focus, be proficient in Planning and Organizing, and be proficient in Leadership.